Smart Shopper Depot

Frequently Asked Questions

How can I place an order?

Simply browse our website, select the desired items, and click "Add to Cart." Proceed to checkout, enter your shipping and payment information, and confirm your order.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal and Google Pay.

How long does shipping take?

Shipping times vary depending on your location and the product's availability. We strive to process orders within 1-2 business days, and shipping delivery times are provided during checkout.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary based on your location. Please contact our customer support for more information.

What is your return policy?

If you're not completely satisfied with your purchase, you can return it within 7 days for a refund or exchange. Please review our Refund Policy for detailed instructions.

How can I track my order?

​​Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your package through our Track Order or the designated courier's website.

Are my personal and payment details secure?

Yes. We prioritize the security and privacy of your information. Our website uses industry-standard encryption protocols to protect your data during transmission, and we adhere to strict privacy policies.

What if I receive a damaged or defective item?

In the rare event that you receive a damaged or defective item, please contact our customer support immediately. We will assist you in resolving the issue and arrange for a replacement or refund.

Can I cancel or modify my order after it has been placed?

We strive to process orders quickly; however, if you need to cancel or modify your order, please reach out to our customer support as soon as possible. We'll do our best to accommodate your request.

How can I contact customer support?

You can reach our dedicated customer support team through our Contact Us page, and our support team will get back to you within 24 hours.